Test your communication IQ

I found this nifty little quiz online to help you self-assess communication scenarios that may not have gone as planned. It's not designed as a comprehensive communications audit, but it is a good tool for keeping in mind those things that make one-to-one communication work best.

Ask yourself:

1. Did I prepare ahead of time for this conversation?

2. Did I think about what's the best way to approach this person?

3. Was I aware of the other person's communication style and adapt to it?

4. Did I pay full attention, without multitasking, to what the other person was saying?

5. Was the intent of my communication to discuss and understand rather than be right?

6. Did I listen, without interruption, to the other person's point of view even if I didn't agree?

7. If I was asking the person to take a specific action, did I make my request clear and concise?

8. Did I summarize what I thought I heard the other person say before expressing my point of view?

9. Did I follow-up to see if the conversation was successful, and led to a positive outcome for the other?

10. If the outcome did not meet my expectations, did I reflect on how to better communicate with that person?

You'll find the full article, along with some tips on improving your communication skills, on the Free Management Library site.

Let me know what you think.

#internalcommunication #strategy #clearcommunication