Social media is no longer an option for corporate communicators
There wouldn't be many organisations today that aren't using social media as a communication channel. From the occasional Facebook post,...
Test your communication IQ
I found this nifty little quiz online to help you self-assess communication scenarios that may not have gone as planned. It's not...
Do people know what CSR really means?
I’m surprised by the number of people who ask me “What’s CSR?” There are thousands of weird initials out there, any of which can mean...
Is CSR just public relations?
Former BP CEO, Tony Hayward, speaking during the Deepwater Horizon disaster in 2010. Is CSR part of public relations (PR), or vice versa?...
The Guardian agrees with me
Getting granular Following up on my list of cringe-worthy words, here's an article from this week's Guardian online, with more jargon and...
Token volunteers
I was talking to a friend recently who coordinates her company’s staff volunteering days. She was trying to find a more valuable...
CSR today
Once upon a time, a lot of companies were only interested in corporate social responsibility (CSR) as a type of public relations exercise...
Words that make me cringe
Don Watson called them weasel words. Words and phrases that hide the true meaning of what needs to be said to allow someone to weasel out...
Toilet door comms
A company I was recently contracting for had what some may think is an unconventional communication channel: their toilet cubicles. I...
Internal communication during acquisitions
These are a few thoughts on what I think is often missed when communicating to staff during a merger or acquisition. I’ve now worked in...
